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JW Scheduler was created out of love for the friends, therefore before writing your message, please be guided by bible principles such as “Let your words always be gracious, seasoned with salt” (Colossians 4:6) and “Thoughtless speech is like the stabs of a sword, But the tongue of the wise is a healing.” (Proverbs 12:18).

We also appreciate that “Plans fail when there is no consultation, But there is accomplishment through many advisers.” (Proverbs 15:22), so we are more than happy to hear any suggestions for improving JW Scheduler.

Due to the large amount of support requests we receive, we kindly ask all users to please carefully check Help & Support before contacting us. This allows us to spend more time improving JW Scheduler, and less time answering questions that have already been answered in Help & Support.

You have a problem or bug related to Sharing Congregation data with other appointed brothers in your congregation.

You have a problem or bug related to the JW Scheduler Publisher Edition App.

You have a problem or bug related to JW Scheduler Registration.

You have a problem or bug with JW Scheduler that is not related to Congregation Sharing, the Publisher Edition App or Registration.

You have a question about JW Scheduler, and do not have a problem.

You have a suggestion or feature request for JW Scheduler.

You have some feedback or a message of appreciation.

You are a Beta Tester and want to send your Beta Test Report.

Please select the correct category above.

Before contacting us, please carefully read the following:

  1. Help & Support – JW Scheduler App
  2. Help & Support – Solve JW Scheduler App Problems

Before contacting us, please carefully read the following:

  1. Help & Support – Registration Help

Before contacting us, please carefully read the following:

  1. Help & Support

Before contacting us, please carefully check if the following pages already have an answer to your question:

  1. Frequently Asked Questions
  2. Help & Support

Before contacting us, please check the following pages to confirm JW Scheduler does not already have this feature:

  1. Help & Support
  2. Frequently Asked Questions

Before contacting us, please read Beta Version Testing to understand what is needed in the Beta Test Report.

Important: If you do not include screenshots, it is highly unlikely we can diagnose or help with your problem. Please include multiple screenshots of the problem you are experiencing, as well as screen shots of what lead up to the problem, and what you see after the problem.

Important: Including screenshots helps us better understand your question. If possible, please include screenshots that help describe your question.

Important: Including screenshots helps us better understand your suggestion or feature request. If possible, please include screenshots that help describe your suggestion. If you do not include screenshots, it is unlikely we are able to implement your suggestion.

Important: Please include multiple screenshots of any problems you experienced, as well as screen shots of what lead up to the problem, and what you see after the problem.

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