JW Scheduler Frequently Asked Questions

Installing JW Scheduler

All Windows Vista, Windows 7,  Windows 8 or Windows 10 computers can run JW Scheduler. Please make sure you have Microsoft .NET Framework 4.7.2. installed. This can be installed via Windows Update or from the Microsoft website.

Yes, we have received reports that some brothers have been able to get this working. Please see Install JW Scheduler on Apple Mac

No, to install and run JW Scheduler you must please use either:

  • Desktop computer or Laptop running Windows or Mac
  • Linux computer running a Windows Emulator.

Only the JW Scheduler – Publisher Edition App runs on iOS or Android phones and tablets.

There are currently no plans to release the JW Scheduler on iOS or Android. This would involve a huge amount of work, and is not really necessary. Tablets and Smartphones are wonderful tools for attending meetings & the ministry, but they are not designed for deep study, research, congregation management and scheduling.

It is entirely reasonable that all appointed brothers own a simple and affordable laptop or desktop computer. That way they can use Watchtower Library, write and print talks, perform in-depth research, write correspondence to the branch and perform other congregation duties.

In fact, a cheap laptop can be purchased for just a few hundred dollars, which is cheaper than an iPad and many smart phones!

The JW Scheduler – Publisher Edition App is an iOS and Android App that allows publishers to see upcoming Christian Life and Ministry meeting & Public Talk assignments, upcoming Duties, submit Field Service Reports, view upcoming Congregation Events and any recent Congregation Announcements.

Data inside the JW Scheduler – Publisher Edition App is generated by JW Scheduler (Desktop Edition for appointed brothers). Therefore you must be using JW Scheduler to allow publishers to use and enable the App.

JW Scheduler is not web-based. It must be installed on a Windows computer. This ensures your data is always kept safe and secure on your local computer.

Updating JW Scheduler and Meeting Schedules

JW Scheduler will automatically update the CLM Schedule about two weeks after the new English epub files appears on JW.org. This allows time for all languages to appear on JW.org. Sometimes translation teams provide epub files late, please be patient.

Please see Updating Christian Life and Ministry Meeting schedule for more information.

Importing Data from other programs

Generally yes. Please first import from KHS, and then you can import Members or Field Service data from other programs by clicking Members > Import.

See Help > Import / Export for more information.

Yes! When you first open JW Scheduler, click Import Congregation from Majestic KHS. Please see How to Import from Majestic KHS for more information.

Yes! When you first open JW Scheduler, click Import Congregation from CLM Explorer. Please see How to Import data from CLM Explorer for more information.

Yes! When you first open JW Scheduler, click Import Congregation from TSWin. Please see How to Import data from TSWin for more information.

Sorry, not at this time. But we are working on it and hope to have this functionality available in the future.

Congregation Merging or Splitting

It is not possible to merge multiple congregations in JW Scheduler.

However, if your congregation is merging with another, the easiest way to handle this is first choose which congregation has the most members, and make this the “new” congregation. You can change the Congregation Name and other details in Congregation Information.

Then transfer all members from the other congregation, and import them into the new congregation. You can also choose to transfer only some of the members.

The easiest way to handle a congregation split is to create a New Congregation for the smaller of the two new congregations, and continue to use existing congregation for the larger one. You can change the Congregation Name and other details in Congregation Information.

Then, transfer all members from the existing congregation and import them into the new congregation.

Finally, remove any members who were transferred from the existing congregation.

Congregation Sharing

JW Scheduler Congregation Sharing allows you to automatically share all JW Scheduler data with other approved brothers in your congregation.

It is often a challenge for all appointed brothers to keep up-to-date with all congregation matters. Therefore, JW Scheduler has been designed to allow all approved brothers to quickly and easily view, organise and schedule congregation assignments and member information.

Please see How does Congregation Sharing work? for more information.

Yes. All data is stored on your local computer and is encrypted. Congregation Sharing does not store any confidential data online, therefore is fully compliant with sfl. Congregation Sharing is also fully compliant with the strict European GDPR Privacy Laws, since the data is never accessed by anyone outside of the European Union.

Please see How does Congregation Sharing work? for more information.

Yes. Congregation Sharing does not store any confidential data online, therefore is fully compliant with sfl. Congregation Sharing is also fully compliant with the strict European GDPR Privacy Laws, since the data is never accessed by anyone outside of the European Union.

Please see How does Congregation Sharing work? for more information.

JW Scheduler Data and Backups

All data is saved to your local computer only, in your AppData folder (e.g. C:\Users\<USERNAME>\AppData\Local\JW Scheduler\MyData).

All data is fully encrypted at all times.

Each time you close JW Scheduler or Update JW Scheduler, an Automatic Backup is made on your local computer.

Your computer will store the last 30 Automatic Backups.

Automatic Backups are stored in the users AppData folder (e.g. C:\Users\<USERNAME>\AppData\Local\JW Scheduler\Backups)

Even though JW Scheduler makes Automatic Backups, we still strongly recommend regularly making off-site backups (e.g. to USB) in case your computer crashes, is stolen or destroyed.

All data is automatically saved. There is no need to press save.

  1. Open JW Scheduler
  2. Click Congregation
  3. Click Backup Congregation, and save to a USB device.
  4. Install JW Scheduler on the new computer
  5. Click Open Congregation from File and locate the USB Backup.

Alternatively, you could enable Congregation Sharing, and then click Open Congregation from Sharing on the new computer.

For more information, please see Transfer or Export Members

Registration

Yes! Your personal Registration Key can be used to install JW Scheduler on as many personal devices as you like. However, if you have an INDIVIDUAL Registration Key, please do not share your Key with anyone else.

If you want all brothers in your congregation to use the Full Version of JW Scheduler, please purchase a CONGREGATION Registration Key. Please see Register for more information. 

Yes, that is fine. You may give your Registration Key to another brother as long as you no longer use it. Please do not share one key with multiple brothers.

Please check and search your email mailbox. Since all Registration Keys are emailed, most likely your mailbox still has a copy of the key.

Please see Help > Registration Help for more information.

Simply register again on the website. You will automatically receive your new Registration Key after payment. Please enter the key by following the instructions in the email. Your congregation data will not be affected.

We recommend re-registering during the last week of your current license registration.

JW Scheduler Notifications

No. JW Scheduler is designed for our worldwide brotherhood, not just the USA or certain western countries.

JW Scheduler is currently used by many thousands of brothers in over 57 languages, living in over 130 countries. Many different countries use many different messaging apps and mobile phone networks.

It is therefore completely impossible to send SMS or TEXT messages to brothers in more than 130 countries, nor is this necessary, since we already offer many ways to notify brothers or publishers of upcoming Public Talks, Assignments or Duties.

JW Scheduler Security

Restricted Territories

That is a personal decision each elder must make, in line with any relevant branch direction.

While all data on your local computer and any Shared data is fully encrypted, this is only as strong as your computer security. Therefore we recommend the following:

  1. Ensure your computer is encrypted with BitLocker or TrueCrypt.
  2. Ensure your computer has all the latest Windows Updates and Antivirus settings.
  3. Don’t store real names in the program. Use aliases or initials.
  4. Don’t store phone numbers or email addresses in the program.
  5. Use a strong password for both your computer and for JW Scheduler.
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