JW Scheduler Frequently Asked Questions

Installing JW Scheduler

All Windows Vista, Windows 7,  Windows 8 or Windows 10 computers can run JW Scheduler. Please make sure you have Microsoft .NET Framework 4.5.2. installed. This can be installed via Windows Update or from the Microsoft website.

Yes. However, you need to first install a copy of Windows using either Boot CampParallels or VirtualBox. Boot Camp is free and officially support by Apple, so this is likely the best option. VirtualBox is also free.

No, you must please use a Desktop computer or Laptop. Please see Apple iOS & Google Android Editions below for more information.

JW Scheduler is not web-based. It must be installed on a Windows computer. The data is therefore always kept secure on your local computer. The latest branch direction (sfl) is very clear in not allowing web-based applications to be used for congregation matters, so we are unable to offer a web-based version.

Updating JW Scheduler and Meeting Schedules

JW Scheduler will automatically update the CLM Schedule about one week after the new English epub files appears on JW.org. This allows time for all languages to appear on JW.org. Sometimes translation teams provide epub files late, please be patient.

First, you can try to manually perform an update by clicking Settings > Update. If that doesn’t work, please check your Internet connection. Some anti-virus programs or firewalls might block JW Scheduler from connecting to the Internet, so please adjust these settings to allow JW Scheduler to connect to the Internet.

When JW Scheduler is opened, it will automatically check and detect if a new version is available, and let you know. The new version can be downloaded from the JW Scheduler Download page.

Importing Data from other programs

Yes! When you first open JW Scheduler, click Import Congregation from Majestic KHS. Please see How to Import from Majestic KHS for more information.

Yes! When you first open JW Scheduler, click Import Congregation from CLM Explorer. Please see How to Import data from CLM Explorer for more information.

Yes! When you first open JW Scheduler, click Import Congregation from TSWin. Please see How to Import data from TSWin for more information.

Sorry, not at this time. But we are working on it and hope to have this functionality available in the future.

Congregation Sharing

JW Scheduler Congregation Sharing allows you to automatically share all JW Scheduler data with other approved brothers in your congregation.

It is often a challenge for all appointed brothers to keep up-to-date with all congregation matters. Therefore, JW Scheduler has been designed to allow all approved brothers to quickly and easily view, organise and schedule congregation assignments and member information.

Please see Congregation Sharing Help for more information.

Yes. All data is stored on your local computer and is encrypted. Congregation Sharing does not store any confidential data online, therefore is fully compliant with sfl. Congregation Sharing is also fully compliant with the strict European GDPR Privacy Laws, since the data is never accessed by anyone outside of the European Union.

Please see Congregation Sharing for more information.

Yes. Congregation Sharing does not store any confidential data online, therefore is fully compliant with sfl. Congregation Sharing is also fully compliant with the strict European GDPR Privacy Laws, since the data is never accessed by anyone outside of the European Union.

Please see Congregation Sharing for more information.

Apple iOS & Google Android Editions

There are currently no plans to release the full JW Scheduler on iOS or Android. This would involve a huge amount of work, and is really not necessary. Tablets and Smartphones are wonderful tools for attending meetings & the ministry, but they are not designed for deep study, research, congregation management and scheduling.

It is entirely reasonable that all appointed brothers own a simple and affordable laptop or desktop computer. That way they can use Watchtower Library, write and print talks, perform in-depth research, write correspondence to the branch and perform other congregation duties.

In fact, a cheap laptop can be purchased for just a few hundred dollars, which is cheaper than an iPad and many smart phones!

We are pleased to announce that we are currently in preliminary design mode for a new app called JW Scheduler – Publisher Edition for Apple iOS and Google Android. This app will compliment JW Scheduler and enable Congregation Publishers to receive notifications and reminders on their phone for upcoming CLM Parts, Talks, Duties, Cleaning and possibly more. We anticipate this app will be free for all Publishers. More details will be made available in the future.

JW Scheduler Data and Backups

All data is automatically saved. There is no need to press save.

  1. Open JW Scheduler
  2. Click Congregation > Congregation Information.
  3. Click Backup Congregation, and save to a USB device.
  4. Install JW Scheduler on the new computer
  5. Click Open Congregation from File and locate the USB Backup.

Alternatively, you could enable Congregation Sharing, and then click Open Congregation from Sharing on the new computer.

  1. Open JW Scheduler
  2. Click Congregation > Congregation Information > Backup Congregation
  3. Choose a safe location for the Backup file. (e.g. USB)

Click the Congregation > Congregation Information tab. You can then choose to either Restore Congregation from File or Restore Congregation from Automatic Backup.

If you want to restore a congregation on a new or different computer, you will need to first create a Backup to USB. On the new computer, click Open Congregation from File.

Registration

Yes! Your personal Registration Key can be used to install JW Scheduler on as many personal devices as you like. However, if you have an INDIVIDUAL Registration Key, please do not share your Key with anyone else.

If you want all brothers in your congregation to use the Full Version of JW Scheduler, please purchase a CONGREGATION Registration Key. Please see Register for more information. 

Yes, that is fine. You may give your Registration Key to another brother as long as you no longer use it. Please do not share one key with multiple brothers.

First, please check and search your email mailbox. Since all Registration Keys are emailed, most likely your mailbox still has a copy of the key. If you can’t find it, please Contact Us.

Restricted Territories

That is a personal decision each elder must make, in line with any relevant branch direction.

While all data on your local computer and any Shared data is fully encrypted, this is only as strong as your computer security. Therefore we recommend the following:

  1. Ensure your computer is encrypted with BitLocker or TrueCrypt.
  2. Ensure your computer has all the latest Windows Updates and Antivirus settings.
  3. Don’t store real names in the program. Use aliases or initials.
  4. Don’t store phone numbers or email addresses in the program.
  5. Use a strong password for both your computer and JW Scheduler password.

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