Delete or Move Members

There are several reasons why you would should Delete members, such as:

  1. Member passes away (deceased)
  2. Member moves to another congregation
You should only Move members if they might return within 6 months, otherwise they should be Deleted.

Member passes away (deceased)

If a member passes away, they should only be deleted from the congregation after the Congregation Field Service Report has been marked as Submitted.

When the Congregation Field Service Report is marked as Submitted, the information is locked. Subsequent additions or deletions do not affect the Congregation Field Service Report. This means the member can be safely deleted without affecting the congregation report.

For example, if a member passes away on June 15th, they should be deleted sometime in July, after the secretary has marked the June Field Service Report has Submitted.

  • Please Note: We understand it can be distressing to “delete” a member from the congregation after they have passed away. Deleting a members name from a computer program in no way affects how Jehovah views or feels about them. They are still 100% safe in Jehovah’s memory. Nevertheless if you would prefer, you could mark them as Moved instead of deleting them.

Member moves to another congregation

If a member moves to another congregation, and will not move back within 6 months, they should be Deleted.

  • Note: If they might move back within 6 months, they should be Moved. They should only be Moved if they might move back into your congregation within 6 months. Otherwise they should be Deleted. See Delete Member or Move Member below.
  1. First, you should Transfer the member.
  2. Then after the month of their last Field Service report to your congregation has been marked as Submitted, the member should be Deleted or Moved. See Delete Member or Move Member below.
  3. When the Congregation Field Service Report for that month is marked as Submitted, the information is locked. Subsequent additions or deletions do not affect the Congregation Field Service Report. This means the member can be safely deleted without affecting the congregation report.

For example: if a member moves to a new congregation on June 7th and will not return, you would first click Transfer to prepare their information for the new congregation. You should then wait until after the Secretary has marked the May Field Service Report as Submitted, before Deleting or Moving them.

Delete Member

  1. Click Members
  2. Select the Member you wish to delete
  3. Click the Delete button
    • Note: If you have enabled Congregation Sharing, you cannot delete yourself.
  4. Confirm your choice

Move Member

  • Note: Moved members will be automatically deleted after 6 months if they have not returned.
  1. Click Members
  2. Select the Everyone filter
  3. Select the Member you wish to move
  4. In the bottom-right corner, check Moved
  5. Confirm your choice
    • Note: Moved Members do not show in the Everyone Filter. You must select the Moved filter to see Moved members.

Un-Move or Return Member

  • Note: You can only Un-Move or Return a member within 6-months of them moving. Otherwise they will have been automatically deleted.
  1. Click Members
  2. Select the Moved filter
    • Note: Moved Members do not show in the Everyone Filter. You must select the Moved filter to see Moved members.
  3. Select the Member you wish to un-move or return
  4. In the bottom-left corner, untick Moved.
  5. Confirm your choice
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