Emergency Contacts

JW Scheduler is able to record the Emergency Contact details for all congregation persons. This information can then be printed or accessed during times of need.

To view, add and edit Emergency Contacts, click Persons > select a person > click Emergency Contacts

JW Scheduler Member Emergency Contacts Button

Add an Emergency Contact

  1. Click Persons
  2. Select the person to edit
  3. Click Information
  4. Click the Emergency Contacts button
  5. Click either New from Congregation or New from Other
    • Note: If the Emergency Contact is in your congregation, please select New from Congregation.
  6. Enter the details about the new Emergency Contact.
    • Note: If you selected New from Congregation, you can only edit certain fields. This is because most of the information is linked to the congregation person.
    • Note: An Emergency Contact must have at least a Name and Phone number.
  7. Use the up-down arrows to the set the order of the Emergency Contacts.
  • Note: Emergency Contacts can also be added by publishers themselves using the NW Publisher App
JW Scheduler Member Emergency Contacts New

Edit an Emergency Contact

  1. Click Persons
  2. Select the person to edit
  3. Click Information
  4. Click the Emergency Contacts button
  5. Select the Emergency Contact you wish to edit
  6. Edit the details of the Emergency Contact.
    • Note: If this Emergency Contact has been linked to a Congregation Person, you can only edit certain fields. All other fields can only be edited by editing the actual congregation person.
  7. Use the up-down arrows to the set the order of the Emergency Contacts.

Add, Edit or Update Emergency Contacts using NW Publisher App

If you have enabled the NW Publisher App, publishers can add, edit or update their Emergency Contacts from within the App. They can then send this information for importing into JW Scheduler.

Please see Check Emergency Contact Details from NW Publisher for more information.

Emergency Contacts Received from the App

After Importing the Emergency contacts from the App, they will appear in each Persons Emergency Contact List.

If the publisher added an Emergency Contact who is in the congregation, or they marked an existing contact as “in your congregation”, you need to Link that contact to the congregation person. To remind you, the words *Not Linked* are appended to the Emergency Contact name.

How to Link an Emergency Contact

  1. Click New from Congregation
  2. Select the person
  3. Remove the previous unlinked person
JW Scheduler Member Emergency Contact Not Linked

Common Questions and Problems

All Emergency Contacts must have at least a Name and a Phone number or the Emergency Contact information is considered missing. There is no point having an Emergency Contact without a name and phone number.

Please carefully re-read sfl 26.2. Emergency Contacts should be obtained from all publishers, not from all families.

Emergency Contacts will likely be different for each family member. This is both practical and wise.

For example, a wife may list her husband and her mother as her Emergency Contacts. Whereas the husband may list his wife and his father. Each person therefore has different Emergency Contacts.

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