Setup your own SMTP server

Sending emails from JW Scheduler requires you to first setup your own SMTP server.

We strongly recommend using Gmail as your SMTP server. If you do not have a Gmail account, then we recommend creating one. It is free, easy to use and instructions are provided below.

Other SMTP Servers are supported (such as Hotmail), but you must setup yourself and we cannot provide any support for setting up other SMTP servers.

Generic Congregation Gmail Accounts are also supported, but must be setup in JW Scheduler for each brother.

Use Gmail as SMTP server

Step 1: Allow Less Secure Apps

  1. Open your web browser and visit google.com or gmail.com
  2. Login to your Google Account (same as your Gmail account)
    • Note: If you have multiple Google Accounts, please ensure you login to your Gmail Email Account. A common problem is Allowing Less Secure Apps on the wrong account.
  3. Return to this page and click Allow Less Secure Apps or directly visit the site https://myaccount.google.com/lesssecureapps

Step 1a: Allow Less Secure Apps (Alternate method)

Note: If Step 1 above doesn’t work, try this method.

  1. Open your web browser and visit google.com or gmail.com
  2. Login to your Google Account (same as your Gmail account)
    • Note: If you have multiple Google Accounts, please ensure you login to your Gmail Email Account. A common problem is Allowing Less Secure Apps on the wrong account.
  3. Select your Google Account (in top-right) and click Manage your Google Account
  4. On the left menu, click Security
  5. Scroll down to Less secure app access and Turn on.
JW Scheduler Email - Setup GMAIL SMTP Server 1
JW Scheduler Email - Setup GMAIL SMTP Server 2

Step 2: JW Scheduler Setup

  1. Open JW Scheduler
  2. Click Printing > Email
  3. Click from button
  4. Enter your Name 
  5. Enter your Gmail Email address
  6. Set the SMTP Server as smtp.gmail.com
  7. Set SMTP Username to the same Gmail email address as above
  8. Set SMTP Password to your Gmail password
  9. Set SMTP Port to 587
  • Note: When using Gmail SMTP, Your Email and SMTP Username must be the same.
  • Note: Gmail has a sending limit of 500 emails per day.

Step 3: Test

  1. Click Test
    • Note: If you receive the error “The SMTP server requires a secure connection or the client was not authenticated. The server response was 5.7.0.” this means you did not follow Step 1 or Step 1a correctly, and did not correctly Allow Less Secure Apps. Please carefully follow Step 1 or Step 1a again, and ensure you perform the steps on the same Google account as your Gmail account.
  2. Click Save
JW Scheduler Printing Email Send From SMTP Setup and Gmail

Use Hotmail/Live as SMTP Server

Step 1: Hotmail Setup

No specific setup is required.

Step 2: JW Scheduler Setup

  1. Open JW Scheduler
  2. Click Printing > Email
  3. Click from button
  4. Enter your Name 
  5. Enter your Hotmail Email address
  6. Set SMTP Server to: smtp.live.com
  7. Set SMTP Username to your Hotmail email address
  8. Set SMTP Password to your Hotmail password
  9. Set SMTP Port to 587

Note: When using Hotmail SMTP, Your Email and SMTP Username must be the same.

Note: Hotmail has a sending limit of 300 emails per day.

Step 3: Test

  1. Click Test
  2. Click Save

Using Other SMTP servers

  • Note: We strongly recommend using Gmail as your SMTP server. If you do not have a Gmail account, then we recommend creating one. It is free, easy to use and instructions are provided above.

Most free and paid email providers allow the use of their SMTP server for sending emails. JW Scheduler supports any SMTP server that uses SSL or Secure Email.

Please visit your email provider website or contact them for their specific SMTP server details, including whether they require you to enable Allow Less Secure Apps or similar.

We cannot provide any support or specific instructions for using other SMTP servers. If you choose to use another SMTP server and have problems, there is nothing we can do. Please contact your email provider for assistance, or use Gmail as we recommend.

Allow Less Secure Apps

Many Email Providers require you to enable “Allow Less Secure Apps” or similar, to use your SMTP Server credentials with JW Scheduler. For example, Gmail requires this.

If you do not enable or allow this, you will likely receive a “SMTP Server requires a secure connection or the client was not authenticated” error.

We have provided instructions for how to do this with Gmail. If you use any other SMTP Server or Email Provider, you must please check with them for instructions on how to do this. We cannot provide any support or instructions for other email providers.

Common Questions and Problems

Please carefully re-read the section Using Other SMTP servers above.

Most free and paid email providers allow the use of their SMTP server for sending emails. JW Scheduler supports any SMTP server that uses SSL or Secure Email.

Please visit your email provider website or contact them for their specific SMTP server details, including whether they require you to enable Allow Less Secure Apps or similar.

We cannot provide any support or specific instructions for using other SMTP servers. If you choose to use another SMTP server and have problems, there is nothing we can do. Please contact your email provider for assistance, or use Gmail as we recommend.

Please carefully re-read the section Step 1 or Step 1a Allow Less Secure Apps above.

Many Email Providers require you to enable “Allow Less Secure Apps” or similar, to use your SMTP Server credentials with JW Scheduler. For example, Gmail requires this.

If you do not allow this correctly, you will receive this error.

Please carefully follow Step 1 or Step 1a again, and ensure you perform the steps on the same Google account as your Gmail account.

Please carefully re-read the section Setup your own SMTP Server above.

Yes. Some congregations use a generic Congregation Gmail Account to send all emails. This is fine, but must be setup in JW Scheduler for each brother. See Step 2: JW Scheduler Setup.

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