Setup your own SMTP server

Sending emails from JW Scheduler requires you to first setup your own SMTP server.

We strongly recommend using Gmail as your SMTP server. If you do not have a Gmail account, then we recommend creating one. It is free, easy to use and instructions are provided below.

Other SMTP Servers are supported (such as Hotmail), but you must setup yourself and we cannot provide any support for setting up other SMTP servers.

Generic Congregation Gmail Accounts are also supported, but must be setup in JW Scheduler for each brother.

Use Gmail as SMTP server

Step 1: Allow Less Secure Apps

  1. Open your web browser and visit google.com or gmail.com
  2. Login to your Google Account (same as your Gmail account)
  3. Return to this page and click Allow Less Secure Apps or directly visit the site https://myaccount.google.com/lesssecureapps

Step 1a: Allow Less Secure Apps (Alternate method)

Note: If Step 1 above doesn’t work, try this method.

  1. Open your web browser and visit google.com or gmail.com
  2. Login to your Google Account (same as your Gmail account)
  3. Select your Google Account (in top-right) and click Manage your Google Account
  4. On the left menu, click Security
  5. Scroll down to Less secure app access and Turn on.
JW Scheduler Email - Setup GMAIL SMTP Server 1
JW Scheduler Email - Setup GMAIL SMTP Server 2

Step 2: JW Scheduler Setup

  1. Click Printing > Email Document or Email PDF
  2. Click Setup Email button
  3. Set Your Name to your name
  4. Set Your Email to your Gmail email address, e.g. [email protected]
  5. Set SMTP Server to: smtp.gmail.com
  6. Set SMTP Username to your Gmail email address, e.g. [email protected]
  7. Set SMTP Password to your Gmail password
  8. Set SMTP Port to 587

Note: When using Gmail SMTP, Your Email and SMTP Username must be the same.

Note: Gmail has a sending limit of 500 emails per day.

Step 3: Edit your Message

Step 4: Test

  1. Click Test
  2. Click Save
JW Scheduler Printing and Report Emailing Setup Email SMTP Server

Use Hotmail/Live as SMTP Server

Step 1: Hotmail Setup

No specific setup is required.

Step 2: JW Scheduler Setup

  1. Click Printing > Email Document or Email PDF
  2. Click Setup Email button
  3. Select Own SMTP Server
  4. Set Your Name to your name
  5. Set Your Email to your Hotmail email address, e.g. [email protected]
  6. Set SMTP Server to: smtp.live.com
  7. Set SMTP Username to your Hotmail email address, e.g. [email protected]
  8. Set SMTP Password to your Hotmail password
  9. Set SMTP Port to 587

Note: When using Hotmail SMTP, Your Email and SMTP Username must be the same.

Note: Hotmail has a sending limit of 300 emails per day.

Step 3: Edit your Message

Step 4: Test

  1. Click Test
  2. Click Save

Using Other SMTP servers

  • Note: We strongly recommend using Gmail as your SMTP server. If you do not have a Gmail account, then we recommend creating one. It is free, easy to use and instructions are provided above.

Most free and paid email providers allow the use of their SMTP server for sending emails. JW Scheduler supports any SMTP server that uses SSL or Secure Email.

Please visit your email provider website or contact them for their specific SMTP server details, including whether they require you to enable Allow Less Secure Apps or similar.

We cannot provide any support or instructions for using other SMTP servers. If you choose to user another SMTP server and have any problems, please do not contact us. There is nothing we can do. Instead, you should contact your email provider for assistance, or use Gmail as we recommend.

Allow Less Secure Apps

Many Email Providers require you to enable “Allow Less Secure Apps” or similar, to use your SMTP Server credentials with JW Scheduler. For example, Gmail requires this.

If you do not enable or allow this, you will likely receive a “SMTP Server requires a secure connection or the client was not authenticated” error.

We have provided instructions for how to do this with Gmail. If you use any other SMTP Server or Email Provider, you must please check with them for instructions on how to do this. We cannot provide any support or instructions for other email providers.

Common Questions and Problems

Please carefully re-read the section Using Other SMTP servers above.

Most free and paid email providers allow the use of their SMTP server for sending emails. JW Scheduler supports any SMTP server that uses SSL or Secure Email.

Please visit your email provider website or contact them for their specific SMTP server details, including whether they require you to enable Allow Less Secure Apps or similar.

We cannot provide any support or instructions for using other SMTP servers. If you choose to user another SMTP server and have any problems, please do not contact us. There is nothing we can do. Instead, you should contact your email provider for assistance, or use Gmail as we recommend.

Please carefully re-read the section Allow Less Secure Apps above.

Many Email Providers require you to enable “Allow Less Secure Apps” or similar, to use your SMTP Server credentials with JW Scheduler. For example, Gmail requires this.

If you do not enable or allow this, you will likely receive a “SMTP Server requires a secure connection or the client was not authenticated” error.

We have provided instructions for how to do this with Gmail. If you use any other SMTP Server or Email Provider, you must please check with them for instructions on how to do this. We cannot provide any support or instructions for other email providers.

Please carefully re-read the section Setup your own SMTP Server above.

Yes. Some congregations use a generic Congregation Gmail Account to send all emails. This is fine, but must be setup in JW Scheduler for each brother. See Step 2: JW Scheduler Setup.

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