Updating JW Scheduler

Like all software programs, JW Scheduler is regularly updated with new features, improvements and fixes. We try hard to minimise disruptions when updating, and also minimise the amount of times you need to update.

JW Scheduler Update Types

Before Updating JW Scheduler

Updating JW Scheduler

Problems Connecting to the Update Server

Problems Updating or After Updating

Beta Version Updates

Christian Life and Ministry Meeting schedule updates

Public Talk Outline updates

Update Templates or Language data

JW Scheduler Update Types

There are 3 types of JW Scheduler updates:

New Version Updates

When a new version of JW Scheduler is released, you will be notified the next time you open JW Scheduler. Details about the new version are also shown. Please carefully read the New Version Information before updating. This contains any special instructions about the new update as well as User Interface changes.

We recommend updating to the latest version soon after it is released. After a few months, older versions of JW Scheduler are no longer supported and you may have difficulty updating.

The JW Scheduler Version is shown in the bottom-left corner of the screen, E.G. 4.9.0.

See Update JW Scheduler below.

Build Updates

Build Updates are minor bug-fix updates which can be optionally installed if you have a problem or bug. They are identified by the numbers following the # in the bottom-left corner. E.G. #1234

If you have any problems or bugs, you should first check if there are any new Build Updates which might fix this bug.

See Update JW Scheduler below.

Beta Version Updates

Beta Version Updates contain the latest new features, updates and bug fixes.

If you would like to receive Beta Version Updates, please see Beta Version Updates for more information.

Before Updating JW Scheduler

Before installing or updating JW Scheduler, please note the following:

  1. It is recommended to be a Windows Administrator. If you are a computer expert, you may be able to install without being a Windows Administrator, but this may cause problems. Please see How to check if you are a Windows Administrator
  2. Some anti-virus software causes problems when installing or updating JW Scheduler, so if you have problems installing or  updating, please either change anti-virus programs (we recommend simply using the free, inbuilt Windows 10 antivirus) , or disable your antivirus software before updating.
  3. You must be running Microsoft DotNet Framework 4.7.2 or greater to use JW Scheduler. DotNet Framework comes free with Windows Updates. Please ensure you have all the latest Windows Updates before installing JW Scheduler.

Updating JW Scheduler

  • Note: Please first see Before Installing or Updating JW Scheduler

Method 1

  1. Opening JW Scheduler causes JW Scheduler to check for any new versions. If a new version is detected, a New Version Available message is shown.
  2. Carefully read the Important Notes and Release Notes
  3. Click Update Now
  4. After the download has completed, JW Scheduler will automatically close and begin the installation.
    • Note: As with all software packages, JW Scheduler must be CLOSED when you install the new version.
    • Note: New Build Versions (e.g. #1114) will not be shown, please see Method 2 to show new Build Versions.

Method 2

  1. In JW scheduler, click Settings > Check for Updates
  2. Any new Versions and new Build Versions will be shown.
  3. Click Update Now
  4. After the download has completed, JW Scheduler will automatically close and begin the installation.
    • Note: As with all software packages, JW Scheduler must be CLOSED when you install the new version.

Method 3

  1. Visit our website and click Downloads
  2. Check if the available version is newer than the version you are currently using.
  3. If so, use the alternate download link to manually download the latest version.
  4. Ensure JW Scheduler and all related files are closed.
  5. Once downloaded, install this version.
    • Note: Please do not uninstall the previous version. Simply download and install the new version. It will update your previous version.

Problems Connecting to the Update Server

This means your computer has an internet connection problem, and cannot connect to the JW Scheduler Update Servers.

There are several causes for this:

  1. Your internet is congested, unstable or unreliable. Try connecting again later. Try at a different time of the day, especially at an off-peak time. Ensuring no one else is using the internet for streaming, Windows Updates, or other intensive tasks. If this problem persists over a long period of time, you might need to contact your internet provider.
  2. Your Wi-Fi signal is congested, weak or unstable. Try moving your computer closer to your Wi-Fi router, or into a different room. Ensuring no one else is using the Wi-Fi for streaming or other intensive tasks.
  3. Your computer is currently performing another internet intensive task. This might include downloading files, downloading a Windows Update, etc. Try again later.
  4. You are using a VPN. VPN connections are often unstable and might even block certain websites or servers.
  5. Your computer has a Firewall, Anti-Virus software or other Security software that is preventing JW Scheduler from connecting to the internet. Windows 10 already comes with a free in-built Firewall and Anti-virus software that works fine with JW Scheduler and is very secure. We recommend removing any and all other security, firewall or anti-virus software programs. This will save you money and hassle. If you must use other security, firewall or anti-virus software programs, you might have to adjust their software settings to allow JW Scheduler to connect to the internet. Please contact your software vendor support for assistance on how to do this.
  6. Your Internet Provider is blocking or restricting access to our update servers. Try connecting from another location or Internet provider.

JW Scheduler must have a reliable connection to the update servers to update. Otherwise please visit our website to download the latest version.

Problems Updating or After Updating

If you have any problems updating or running JW Scheduler afterwards:

  1. Review Before Updating JW Scheduler and ensure:
    • You are logged in as a Windows Administrator
    • Your Antivirus software is disabled
    • You have all the latest Windows Updates installed.
  2. Make sure JW Scheduler is closed.
  3. Make sure all Templates and other JW Scheduler files are closed.
  4. Re-download JW Scheduler from our website.
  5. Install JW Scheduler.
    • Note: You will not lose any data if you re-install or install again.

Beta Version Updates

Christian Life and Ministry Meeting schedule updates

Public Talk Outline updates

Update Templates or Language data

Templates, Public Talk Outlines and other User Interface data, such as language updates, are updated when a new version of JW Scheduler is released.

Please feel free to Help Improve JW Scheduler Translations

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